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About Studio Sound Electronics:
Security Customer Support: studiosound@insightbb.com
Just wanted to say what a Godsend Studio Sound Electronics was to me. My 22 year
old Optimus dual cassette has been dead in the water with stretched belts for
more than three years. Radio Shack long ago quit offering parts for it. I almost
pitched it last year. After I found your website hope was restored. Following
your belt measuring instructions, I ordered the proper belts and the cassette
deck it now returned to full function. I can play my old cassettes once again.
The new belts worked perfectly. In fact it sounds much better than the last time
I was able to use it. Happy Days are here again!
To any customer of SSE ordering belts, buy the belt installation tool too. Well worth the money in calmer nerves and cooler tempers. Dan R Ashville, Ohio I was just writing to say that the speaker repair kit I ordered from you was exactly what I needed. I had actually been looking at new speakers online when I came across your site. With the instructions and parts you included, my 14-year-old daughter and I successfully restored my old mid-80's floor speakers to their original sound. Apparently listening to vinyl records through 12" woofers is still cool. She and I are both proud of the fact that we got the old system working so well and we did it for only $26.
Mike S., Charlottesville, VA
Well, I received the carriage assembly in less than 48 hours from the order time and I have to say that I was impressed with the shipment.
The carriage assembly was packaged nicely and preset for easy installation. Once installed I noticed a remarkably smoother operation
(I have ALWAYS had clunky loading with this VCR) and now it operates better than when new. I would like to offer this unsolicited testimony as to the professional manner in which I was treated by the Studio Sound people. I have bookmarked them at the top of my list of business I will do business with again. Oh, another thing... Circuit City quoted me a minimum of $140 to diagnose and additional cost for the repair with a minimum of 10 days turnaround. The carriage assembly with shipping and Express mail was $43... Wow!!!! And I get the warm fuzzy feeling of having repaired the unit myself!! I just wanted to drop a line to say thank you for the prompt service! It's not often you get great customer service on small orders. My customer was thrilled to get her VCR back so quickly. Again a big thanks! Thanks for the kit. It was put together very well. I clearly understood the directions and each part was very well identified. Although I am an electronic engineer I do believe that if I didn't have the experience and the knowledge I still would have been able to make a successful repair. Received unit Saturday well packaged and documented. Nice job. Thank you. I will be recommending your services to my friends at every opportunity. Thanks again. This is a note of thanks -- thanks for your prompt, accurate answer to my question regarding a replacement belt for my turntable, thanks for providing the part at a low price (which allowed me to order a spare), and thanks for the prompt handling of the order, once I placed it. I was very, very pleased to receive my belts just three business days after having ordered them. Thanks to your efficient handling of the order and to your use of cost-efficient First Class Mail, I feel like I received "special handling" without having paid a dime
extra! The parts arrived quick. They fit. They fixed the problem. You guys are great! I must say you are the best company that I have ever dealt with. I'm disabled so I must do most of my shopping at home. You guys stock everything I need and help as much as you can. Keep up the good work as I have found no company as good as yours. Thank you very much for the parts and help I have gotten from you. The parts arrived Monday and about an hour later I had both VCRs working perfectly. I really want to commend you for your help and the excellent service you provided me, which included researching an obscure part, with only my vague description and a blurry photo to help you. Great service, fantastic communications, fast delivery. You guys are a real classy operation. We are totally impressed with your amazing level of service and helpfulness. You represent a vanishing business philosophy -- one which we share. Many thanks. Nice to know we're not alone when it comes things "the right way". I will spread the word whenever possible. I wanted to offer a customer testimonial: I have gotten very timely and useful help from your staff member, Frank Fendley. Given his help, I have determined to order my needed parts. Your prices seem very reasonable, but, I must say, it is your customer support and more specifically your "Ask A Tech" section that really impresses me. I will pass this web page along to several people. Thanks again. Thanks, I like your company so far. The service is fast, the deliveries come to Chicago quick, your prices are reasonable and you have put together some good repair kits. I will keep you as a top supplier. Thanks for the quick part number reply. I'm a repeat customer and you really have the best customer service I've ever seen. I want to thank you for your assistance in helping me identify the correct parts for my VCR repairs. You exceeded my expectations and of course the parts were correct. I will certainly remember Studio Sound Electronics in the future. I ordered a power supply rebuild kit for a Toshiba VCR that was 6 years old. It worked great. It now works as well as the day I first brought it home!!!!!!!!! I received the part I ordered (4835 4645 7335 Guide Post) Monday Dec. 4 and I just wanted to let you know that it was the right part and my VCR works like new. You sent me the right part, the first time and in a timely manner, none of which SEARS could do for me. YOU ARE THE MAN! You are my first, last and only place for parts and I will tell any of my friends (and enemies) that are looking for parts that you are the man. Thank you very much and have a great day! Just a quick note to thank you again for the help with that pulley (CP-10). I installed it the other day and it seems to work just fine. It was a pleasure dealing with someone who answered my questions quickly and accurately and didn't try and sell me something I didn't need. Your honesty and integrity are appreciated. Thanks for the quick delivery of the rebuild kit! I received it within 3 days and replaced the parts this weekend. Needless to say, the VCR is now in perfect working order. My wife is happy also :-). I'm glad I found your services over the Internet. Thanks again! Your VMK-069 kit arrived Thursday and was installed Thursday night. The VCR was returned to service and operated perfectly. Picture quality even improved which I attributed to the new pinch roller. I was in the TV service business for 20 years and finally closed in 1995 (sets too reliable and too inexpensive to replace). I limit my "practice" to old customers, friends and family. The availability of parts through Studio Sound Electronics is a welcome change from having to deal with manufacturers' service depots, with high minimum orders and indifferent service
to the small customer. I am still kicking myself for having just discarded a Panasonic VCR with power supply problems which I am certain would have been repaired with one of your kits. My browser has you bookmarked!! Thanks again, You folks have the finest VCR parts site I have ever seen and the support and help you offer is outstanding!!! You have 100% of all my future business. You are a model and others could learn from you -- CONGRATULATIONS TO AN OUTSTANDING SITE AND SERVICE ! ! ! ! ! ! Best of Success ! ! ! Hi, I recently order a power supply rebuild kit for a GE VCR. It worked wonderfully and got my VCR working again for only $20.00! I didn't even know these kits existed before searching the Internet and finding your site. I have some electronics knowledge and knew the power supply was bad, but I don't have the skills to repair it and the cost of sending it to a shop for repairs was prohibitive. I was ready to throw it in the trash and buy a new one. Thanks again for offering these great kits. Your site is bookmarked! That fixed it! Just thought I'd take a minute to thank you for your awesome product and service. For $20 delivered I basically got a brand new VCR. And your excellent service got it to me in 2-3 days. The parts you sent were top notch and the fit was perfect. I will definitely use you again next time someone gives me their broken VCR. Keep up the good work and thanks again. Thank you for your prompt and most complete answer to my question. I believe that your type of response is what everyone that uses the Internet hopes for, when they have a question and need help. I have placed my order and put your website in my list of "Favorites" for future use. Thank you. Thank you for all your help in the past. You have a great business and are a blessing to anyone trying to keep a VCR running. Thanks again. Frank, my wife opened the mailbox today and I could hardly believe that the VCR parts I ordered from you were here already. Many thanks for your quick response. I already have the part installed and the VCR works perfectly. Thanks. Many thanks to Frank (Ask-A-Tech) for his quick reply and honest advice! Thank you for the prompt reply to my original inquiry. This way of ordering is really slick! Hope that I can get this old VCR running again. It was given to my church and I figured if the electronics were working that a little clean-up and belt replacing would go a long way to making it serviceable for a few more years. Thanks for your help. I just thought I'd send a quick note to let you know I received the video head and idler tire I ordered, installed them, and my VCR works great. I was a bit concerned that I'd have trouble installing the head, but with a little help from a new soldering iron, a desoldering tool, and the excellent enclosed instructions, it was pretty easy. I actually had more trouble with the rubber idler tire because it's hard to reach, and I had to remove the idler arm, which is held down by a tricky little clip I almost lost twice. Just wanted to let you know I received part (ASTI #618) today and to thank you for the quick and courteous service. I couldn't find anyone locally to supply me with parts. And the price was just great! Last time I had the heads replaced it cost me $137.00. The VCR went from no picture to perfect picture and sound in 10 minutes! I will definitely contact you should I ever need parts for any of the six VCR's that fill my home. I just wanted to say "Thank You" for your amazingly fast service. As you can see by the email below, I asked questions and they were almost immediately answered. When I did order, my part arrived within 2 days and it was exactly the part that I needed! I sincerely appreciate your very professional service. I wish that all my e-commerce went as smoothly as my order with you did. My order arrived Saturday, and all the parts fit perfectly. I am impressed with the care and rapid response you have given such a small order. It has been a pleasure doing business with you, and I look forward to the opportunity to do so again in the future. I will make a point to tell my friends about your company... AOC IS A REGISTERED TRADEMARK OF ADMIRAL OF CHINA. The free of charge information on this website is provided "AS IS", without warranty of any kind, expressed or implied, including without limitation the warranties of merchantability, fitness for a particular purpose and non-infringement. The entire risk as to the quality and performance of this data is borne by you. Should any of this information prove defective, you and not Studio Sound Electronics shall assume the entire liability. Further, neither the author nor Studio Sound Electronics shall be liable for any special, exemplary or consequential damages resulting from the use of this material. All repairs should be attempted with caution. Readers are strongly advised to utilize safety precautions when working with electronics or electricity to avoid all potential hazards. Brand name products are service marks or trademarks of their respective holders. Mention of them in text or drawings, herein, is for instructional purposes only and does not constitute any endorsement. VHS is a registered trademark of JVC. The information contained herein has not been approved or endorsed by any of the manufacturers or distributors mentioned herein. For our direct site for guitar amplifier electronic parts: Copyright ©2012 Studio Sound Electronics |